Rich Mogull, Securosis

An Open Letter to Heartland CEO Robert Carr

By Rich Mogull (Securosis)
Mr. Carr,

I read your interview with Bill Brenner in CSO magazine today, and I sympathize with your situation. I completely agree that the current system of standards and audits contained in the Payment Card Industry Data Security Standard is flawed and unreliable as a breach-prevention mechanism. The truth is that our current transaction systems were never designed for our current threat environment, and I applaud your push to advance the processing system and transaction security. PCI is merely an attempt to extend the life of the current system, and while it is improving the state of security within the industry, no best practices standard can ever fully repair such a profoundly defective transaction mechanism as credit card numbers and magnetic stripe data.