Sony Adds New Chapter to Data Breach Response Manual
In the course of the last five or six years, there has come to be a fairly well-established and familiar cycle for data breaches. Company X discovers an attack that compromised some customer data; it investigates and assesses the damage; it reports the breach to the relevant authorities and apologizes publicly while absorbing a beating from the press and angry customers; it moves on with its business. But Sony officials have added another link to that chain–the righteous defense–and in the process may have changed forever the way that companies handle data breaches.






