Sony: Hackers Nabbed Info Of 70 Million Members

Sony admitted that hackers broke into its PlayStation Network online gaming network made off with the personal information of more than 77 million members in what would be one of the largest reported data breaches in history.

Playstation NetworkSony admitted that hackers broke into its PlayStation Network online gaming network made off with the personal information of more than 77 million members in what would be one of the largest reported data breaches in history.

A message posted on the PlayStation Network Web site informed customers that the thieves like obtained the name, address, e-mail address, birthdate and PlayStation Network and Qriocity password and login. They may also have obtained financial information including customers’ billing address and account security questions and answers may have been taken. Sony, which is working with “an outside, recognized security firm” said it doesn’t have evidence that credit card data attached to members’ accounts was stolen but “we cannot rule out that possibility.”

The news came less than a week after Sony first detected the breach and took its PlayStation Network offline. The company had been mum about the extent of the breach while it investigated the incident.

With 70 million members, the PlayStation Network breach is the fifth largest ever, according to Sony advised customers who had given their credit card to PlayStation Network or Qriocity were advised to watch out for email, phone or mail scams seeking personal information and to change their account password as soon as the PlayStation Network is restored.

The company has provided the names of affected customers to U.S. credit bureaus and offered credit fraud monitoring services to them.

In the meantime, Sony says it has a “clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.”

Speculation about the attack has focused on Anonymous, the loose collective of hackers and online mischief makers. Although the group has denied responsibility for the breach, Sony had been a target of Anonymous denial of service attacks in retaliation of the company’s legal actions against hackers who have cracked content protection technology for its PS3 and other products.


  • Anonymous PSN user on

    I hope they find the hackers and give them a good wolloping because Ive just cut my Credit Card into 20 peices and cancelled it! >:0

  • Rob on

       OK, SCEA has been hacked hard and just found out sony was attacked in the past. This explains funds that were lost and movies I ordered gone. Est. lost of money is $200. I tried to report this to SCEA many times untill I turned blue in the face. Customer service tries to hide everthing they can, they won't even admit,"THE YELLOW LIGHT OF DEATH",. So good luck trying to get the truth out of them. I've read how bad customer service was at SCEA and I agree 100%, it's like makeing an agreement with the devil when you buy thier PS3, you can't reason with them at alland thier word is final. It is very unstable system due to heat; trust me, I'm on my 4th one due to over heating and SCEA told me over heating rarely ever happens and the kicker is, I don't use it that much. I found out that the power supply is located right behind the disk drive and I did a temp test and it's over 150f and that is what made me go out and buy the NYCO INTERCOOLER TS and all heating problems are under control, but Sony says that extra fans are bad for the system. I can't tell, this is the longest time I've had this PS3 out of 4 units with no melt down but the fans tend to get loud, deal with it, better then a melt down (blinking red light)Of corse with the slim they stoped makeing the cooling fans for the older PS3s and now they make the cooling fans for the slims, but if u want to know where u can still get the older fans email me. I just think Sony wants the $149usd to send u a refurb. Awesome game system, but the worst Customer relations; they just don't care about you. All they care about is Money so don't let them get away with problems with this hack. Call them so many times they know you by your 1st name, we, the Gamers must be heard.I'm one of those that could not wait for the price drop and bought the special 60 gig with the ps2 engine intergrated into the mother board.Retail was $649usd

       My predictions are from past problems with SCEA are they will not admit anything and try to brush you off anyway they can. So good luck and watch out for those messages that say to pass on and u get store credits. They are hackers' tricks. I don't call myself a know it all, but I know some since I bought my system as soon as released back in 2006 so I know a little and I try to help others. Scea phone # is 1-800-345-7669. Good luck and God Bless.....

  • Phil Lieberman, Lieberman Software on

    This is a clear example of what is wrong with the cloud: too much data centralized into a single point and the total lack of transparency of the internal security used to protect it.  This is a warning to all consumers to expect that their most sensitive information WILL be lost due to the incompetence of those attempting to reduce costs by using massive cloud infrastructures. Perhaps Sony could learn a few lessons from Microsoft in how it has handled XBOX 360 and Kinect intellectual property. Here are my suggestions for ways consumers can protect themselves moving forward:

    1)      Don’t provide your correct DOB or other personal information to this type of vendor (i.e. playing games on-line)

    2)      Use a throw away email account

    3)      Use an anonymous debit card for these types of on-line transactions

    4)      Use a unique password per site

    5)      Always assume that the company gathering your personal information is totally incompetent at securing the data, and consider what you share with them and how you are going to recover your personal identity after they lose your information

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