Microsoft has released a new version of the MS13-036 patch that was causing some customers’ machines to crash. The company had recommended in the days after the original fix was first released that customers uninstall the MS13-036 patch while Microsoft investigated the cause of the problems.
The new fix that Microsoft released on Tuesday resolves some conflicts with third-party applications that apparently were causing the blue screen issues for some people. The company didn’t specify which software was causing the crashes, but said that the update should resolve the problems.
“We’ve determined that the update, when paired with certain third-party software, can cause system errors,” said Trustworthy Computing group manager Dustin Childs at the time that the patch was recalled earlier this month.
The MS13-036 patch fixes a pair of race condition vulnerabilities in the Windows kernel, both of which could be used for code execution. However, the patch was rated important rather than critical because an attacker would need physical access to a vulnerable machine in order to run code using one of these bugs.
Childs said in a blog post Tuesday that customers should install the revised update as soon as possible.
“As we previously discussed, we stopped distributing this update when we learned some customers were having issues. The new update, KB2840149, still addresses the Moderate security issue described in MS13-036, and should not cause these issues. If you have automatic updates enabled, you won’t need to take any actions. For those manually updating, we encourage you to apply this update at your earliest convenience,” he said.