Step 1: Understand The Problem

The first step in dealing with a scareware is to understand what has just happened to your computer. Victims often ignore or miss the signs of a rogue AV infection, says Nicolas Brulez, a senior malware researcher at Kaspersky Lab. This is especially true with scareware, which tries to fool you into believing that it is a legitimate program trying to help you with a virus infection. Understand that, while you haven’t been infected with the viruses you’re being warned about, you have been infected with scareware.

The first step in dealing with a scareware is to understand what has just happened to your computer. Victims often ignore or miss the signs of a rogue AV infection, says Nicolas Brulez, a senior malware researcher at Kaspersky Lab. This is especially true with scareware, which tries to fool you into believing that it is a legitimate program trying to help you with a virus infection. Understand that, while you haven’t been infected with the viruses you’re being warned about, you have been infected with scareware. Thinking about scareware as a malicious program and treating it like a virus will put you on the right track.

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